OUR TERMS AND CONDITIONS - Date: April 27th, 2018
You can make an appointment by visiting the salon, calling on 01462 338189 or via our web site www.hushbeauty.co
If you book via the website, you will receive an email confirming the appointment. You will also receive a reminder email 24 hours before the appointment.
If required, depending on the treatment, you may be asked to complete a consultation card. Please arrive 10 mins prior to your appointment in order to complete the consultation card
CANCELLATIONS AND MISSED APPOINTMENTS
Please give a minimum of 24 hours notice to cancel an appointment to avoid a 50% cancellation charge.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
All treatment, information and records will be safeguarded and will remain confidential.
Consultations and client treatment details will not be discussed with anyone other than the client, unless the client is under the age of 18 or has a care worker, guardian or parent.
Hard copies of New Client Consultation Forms are held in a secure place, adequately safeguarded and not accessible to third parties.
Each therapist working for Hush Beauty will have access to these records only for the duration of their contract with Hush Beauty, and solely for the purpose of providing you with the most appropriate treatment.
Personal and identifiable information will not be shared with any third parties, without your prior written confirmation. You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us via email at firstname.lastname@example.org
HEALTH AND SAFETY
All our therapists are qualified for the services that they provide.
All therapists maintain a high standard of personal hygiene and clients are asked to ensure that they also maintain a high standard of personal hygiene.
Hush Beauty, including the therapists, will not be held responsible for the loss or damage of personal items during your time at the salon.
Clients under the age of 18 years must be accompanied by a parent or guardian. This parent or guardian must give permission for the agreed treatment and will be requested to co-sign the New Client Consultation Form. They will be invited to stay in the room for the duration of the appointment.
Hush Beauty reserve the right to refuse any treatment if a client is physically or verbally abusive towards our staff or demonstrates inappropriate, aggressive or sexual behaviour. Such behaviour may result in a partial or total ban from the salon and may also result in criminal proceedings.
Hush Beauty provides a variety of beauty treatments
The client has a duty to provide accurate and true medical and personal information, to the best of their knowledge, and to keep Hush Beauty up to date with details of any medication, symptoms, medical concerns or treatments they are having investigated or undergoing treatment for which is relevant to the beauty treatment.
All therapists at Hush Beauty may refuse to treat any client or part of their body with just and reasonable cause. Hush Beauty reserves the right to terminate any appointment at any time if they believe that it is not safe or in the client’s best interest to continue. Likewise, the client has the right to refuse, modify or terminate treatment at any time, regardless of prior consent given.
HUSH BEAUTY GIFT CARDS
You can Purchase Hush Beauty Gift Cards in the salon. You can also purchase a postal gift card either at the salon or over the phone. The physical Gift Card can be posted to you or directly to the recipient.
If you have any questions or concerns about the status of an e-gift card, email us at email@example.com or call 01462 338189.
FEES AND EXPIRATION OF CARDS
Hush Beauty Card have a 12 month expiry date from date of purchase. If a customer misses a booked appointment, Hush reserve the right to deduct a 50% charge as per our general terms.
When you use your Hush Beauty Card, we will provide a receipt if you request one.
ERRORS AND CORRECTIONS
We reserve the right to correct the balance of your Hush Beauty Card if we believe that a clerical, billing or accounting error has happened and will inform you if this does occur. Please look after your Hush Beauty Gift Card as we cannot be responsible if it is lost or stolen.
If your Hush Beauty Card is lost, stolen or destroyed, it cannot be replaced.